Post your payment to Customer Service office; 109 Third method South; room 141, Franklin, TN 37064
Utilize the pre-addressed package confined along with your expenses to post cost to the lockbox running area. (There is no package enclosure if you find yourself a bank draft visitors.)
Give us a call on routine working days between 8 am and 5 pm and wages by mastercard with no added charge at 615 794-4572
Spot your own payment in the white fall field aided by the town of Franklin logo situated on 2 nd opportunity in the downtown area Franklin amongst the vehicle parking storage and St. Phillip’s Catholic Church.
Payments were recognized in the shape of check, credit card, money order and bank draft (calls for sign up ahead of time). Please refrain from putting cash in the fall field or email.
Power Billing / Customer Service
The financing section accounts for the billing and selection of customer and developer charges, combined with coordinating payment and selection of fees various other drinking water areas within City. You will find four water areas during the area. Questions should-be dealt with to (615) 794-4572.
Hookup Charge
Engage Fees for brand new Connectivity
Payment
There’s a $50.00 non-refundable program cost for brand new and transferring visitors to offset bookkeeping and field work sustained of the town of Franklin. Residential application forms are available right here. Commercial/Nonresidential applications can be obtained right here. The metropolis bills for service in arrears. 1st statement was released about 30 – 45 era after relationship. Liquid m become read and service is charged month-to-month. Sewer try charged based on liquids delivered. The City of Franklin does not change liquid or sewer bills for yard sprinkling. Costs ought to be paid on or before the due date shown to have the internet speed (without punishment). Failure to get a bill wont discharge a client from installment obligation, nor extended the rebate date. A late fee of 10% was applied if the fees never be was given by the “Late After” day. In the event a bill is not settled on or before ten (10) period following the “belated After” day, the client’s service is stopped without further find.
You will have at least 1000 gallons per buyer.
For Water/Sewer Rate, click on this link.
Reconnection Fees
In the event the consumer fails to shell out the entire expenses of the due date, the water might be subject to cut-off and a $35.00 reconnection charge shall be necessary for carried on service. The charge for reconnection after provider division hours (after 5:00 PM) was $75.00.
Seasonal Solution Fee
An individual may ask a seasonal (temporary) turn fully off. There will be a charge of $25.00 with this services. The account will stay energetic there should be the very least bill assessed for every single payment years.
Temporary Turn-Off Fee
If an individual would like to end up being briefly turned-off for repairs or any other function the consumer’s special advantage, you will have a $25.00 provider fee for the discontinuance and reinstatement of provider.
Ways of installment
The City supplies a lot of repayment options to fulfill customer requirement. These differ in expense and convenience.
1.Bank draft can be found without cost by completing and publishing an Automatic financial Draft Authorization. Lender draft will end up good at more or less six to eight months from software day.
2.Mail payment in to the company making use of the package furnished with the balance. This option is actually refined through a lockbox service to decrease City price for guide running.
3.Bill cover possibilities through client finance institutions (online financial). Many banks problem a check and email it to the City (let one week for processing).
4.Online energy payments utilizing a credit or debit card is available 24/7 for non-delinquent records. A convenience charge try energized of the 3rd party processor.
5.Telephone money might made 24/7 for non-delinquent account. A convenience fee try charged by the alternative party processor.
6.The drop package is available 24/7 and it is located at 109 2nd Avenue southern area (inside the average) amongst the vehicle parking garage and St. Phillips Catholic Church browse around here.
No-cost people will be required for some of the affixed documents.They could be downloaded by hitting the icons below.
